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Erro Tema Envato: "SyntaxError: Unexpected token"

#1 · 02/11/2021, 20:19

Citação de RENNAN ABUD SILLOS em 02/11/2021, 20:19
Boa noite,

estou tentando usar o tema Elemix disponivel no elementor pack (https://elements.envato.com/pt-br/elemix-modern-creative-woocommerce-theme-UHQUFV4),

porém ao tentar instalar usando o Envato Elements, como ensinado no video, ele esta dando essse erro:

Sorry there was an unexpected error from API call:

SyntaxError: Unexpected token < in JSON at position 0. <!DOCTYPE html>   


 <html class="no-js" lang="en-US"> 
<head>
<meta http-equiv="refresh" content="0">

<title>poiema.com.br | 520: Web server is returning an unknown error</title>
<meta charset="UTF-8" />
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<meta http-equiv="X-UA-Compatible" content="IE=Edge,chrome=1" />
<meta name="robots" content="noindex, nofollow" />
<meta name="viewport" content="width=device-width,initial-scale=1" />
<link rel="stylesheet" id="cf_styles-css" href="/cdn-cgi/styles/main.css" type="text/css" media="screen,projection" />

</head>
<body>
<div id="cf-wrapper">

<div id="cf-error-details" class="p-0">
<header class="mx-auto pt-10 lg:pt-6 lg:px-8 w-240 lg:w-full mb-8">
<h1 class="inline-block sm:block sm:mb-2 font-light text-60 lg:text-4xl text-black-dark leading-tight mr-2">

<span class="cf-error-type">Error</span>
<span class="cf-error-code">520</span>
</h1>
<span class="inline-block sm:block font-mono text-15 lg:text-sm lg:leading-relaxed">Ray ID: 6a8110b9ca3deec2 •</span>
<span class="inline-block sm:block font-mono text-15 lg:text-sm lg:leading-relaxed">2021-11-02 23:15:32 UTC</span>
<h2 class="text-gray-600 leading-1.3 text-3xl font-light">Web server is returning an unknown error</h2>
</header>

<div class="my-8 bg-gradient-gray">
<div class="w-240 lg:w-full mx-auto">
<div class="clearfix md:px-8">

<div id="cf-browser-status" class=" relative w-1/3 md:w-full py-15 md:p-0 md:py-8 md:text-left md:border-solid md:border-0 md:border-b md:border-gray-400 overflow-hidden float-left md:float-none text-center">
<div class="relative mb-10 md:m-0">
<span class="cf-icon-browser block md:hidden h-20 bg-center bg-no-repeat"></span>
<span class="cf-icon-ok w-12 h-12 absolute left-1/2 md:left-auto md:right-0 md:top-0 -ml-6 -bottom-4"></span>
</div>
<span class="md:block w-full truncate">You</span>
<h3 class="md:inline-block mt-3 md:mt-0 text-2xl text-gray-600 font-light leading-1.3">Browser</h3>
<span class="leading-1.3 text-2xl text-green-success">Working</span>
</div>

<div id="cf-cloudflare-status" class=" relative w-1/3 md:w-full py-15 md:p-0 md:py-8 md:text-left md:border-solid md:border-0 md:border-b md:border-gray-400 overflow-hidden float-left md:float-none text-center">
<div class="relative mb-10 md:m-0">
<span class="cf-icon-cloud block md:hidden h-20 bg-center bg-no-repeat"></span>
<span class="cf-icon-ok w-12 h-12 absolute left-1/2 md:left-auto md:right-0 md:top-0 -ml-6 -bottom-4"></span>
</div>
<span class="md:block w-full truncate">São Paulo</span>
<h3 class="md:inline-block mt-3 md:mt-0 text-2xl text-gray-600 font-light leading-1.3">Cloudflare</h3>
<span class="leading-1.3 text-2xl text-green-success">Working</span>
</div>

<div id="cf-host-status" class="cf-error-source relative w-1/3 md:w-full py-15 md:p-0 md:py-8 md:text-left md:border-solid md:border-0 md:border-b md:border-gray-400 overflow-hidden float-left md:float-none text-center">
<div class="relative mb-10 md:m-0">
<span class="cf-icon-server block md:hidden h-20 bg-center bg-no-repeat"></span>
<span class="cf-icon-error w-12 h-12 absolute left-1/2 md:left-auto md:right-0 md:top-0 -ml-6 -bottom-4"></span>
</div>
<span class="md:block w-full truncate">poiema.com.br</span>
<h3 class="md:inline-block mt-3 md:mt-0 text-2xl text-gray-600 font-light leading-1.3">Host</h3>
<span class="leading-1.3 text-2xl text-red-error">Error</span>
</div>

</div>

</div>
</div>

<div class="w-240 lg:w-full mx-auto mb-8 lg:px-8">
<div class="clearfix">
<div class="w-1/2 md:w-full float-left pr-6 md:pb-10 md:pr-0 leading-relaxed">
<h2 class="text-3xl font-normal leading-1.3 mb-4">What happened?</h2>
<p>There is an unknown connection issue between Cloudflare and the origin web server. As a result, the web page can not be displayed.</p>
</div>

<div class="w-1/2 md:w-full float-left leading-relaxed">
<h2 class="text-3xl font-normal leading-1.3 mb-4">What can I do?</h2>
<h3 class="text-15 font-semibold mb-2">If you are a visitor of this website:</h3>
<p class="mb-6">Please try again in a few minutes.</p>

<h3 class="text-15 font-semibold mb-2">If you are the owner of this website:</h3>
<p><span>There is an issue between Cloudflare's cache and your origin web server. Cloudflare monitors for these errors and automatically investigates the cause. To help support the investigation, you can pull the corresponding error log from your web server and submit it our support team. Please include the Ray ID (which is at the bottom of this error page).</span> <a rel="noopener noreferrer" href="https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520">Additional troubleshooting resources</a>.</p>
</div>
</div>

</div>

<div class="cf-error-footer cf-wrapper w-240 lg:w-full py-10 sm:py-4 sm:px-8 mx-auto text-center sm:text-left border-solid border-0 border-t border-gray-300">
<p class="text-13">
<span class="cf-footer-item sm:block sm:mb-1">Cloudflare Ray ID: <strong class="font-semibold">6a8110b9ca3deec2</strong></span>
<span class="cf-footer-separator sm:hidden">•</span>
<span class="cf-footer-item sm:block sm:mb-1"><span>Your IP</span>: 187.110.145.77</span>
<span class="cf-footer-separator sm:hidden">•</span>
<span class="cf-footer-item sm:block sm:mb-1"><span>Performance & security by</span> <a rel="noopener noreferrer" href="https://www.cloudflare.com/5xx-error-landing" id="brand_link" target="_blank">Cloudflare</a></span>

</p>
</div>

</div>
</div>
</body>
</html>

Alguem poderia me ajudar?

Boa noite,

estou tentando usar o tema Elemix disponivel no elementor pack (https://elements.envato.com/pt-br/elemix-modern-creative-woocommerce-theme-UHQUFV4),

porém ao tentar instalar usando o Envato Elements, como ensinado no video, ele esta dando essse erro:

Sorry there was an unexpected error from API call:

SyntaxError: Unexpected token < in JSON at position 0. <!DOCTYPE html>   <!--[if IE 8]> <html class="no-

E em Debug Details ele mostra isso:

<!DOCTYPE html>



 <html class="no-js" lang="en-US"> 
<head>
<meta http-equiv="refresh" content="0">

<title>poiema.com.br | 520: Web server is returning an unknown error</title>
<meta charset="UTF-8" />
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<meta http-equiv="X-UA-Compatible" content="IE=Edge,chrome=1" />
<meta name="robots" content="noindex, nofollow" />
<meta name="viewport" content="width=device-width,initial-scale=1" />
<link rel="stylesheet" id="cf_styles-css" href="/cdn-cgi/styles/main.css" type="text/css" media="screen,projection" />

</head>
<body>
<div id="cf-wrapper">

<div id="cf-error-details" class="p-0">
<header class="mx-auto pt-10 lg:pt-6 lg:px-8 w-240 lg:w-full mb-8">
<h1 class="inline-block sm:block sm:mb-2 font-light text-60 lg:text-4xl text-black-dark leading-tight mr-2">

<span class="cf-error-type">Error</span>
<span class="cf-error-code">520</span>
</h1>
<span class="inline-block sm:block font-mono text-15 lg:text-sm lg:leading-relaxed">Ray ID: 6a8110b9ca3deec2 •</span>
<span class="inline-block sm:block font-mono text-15 lg:text-sm lg:leading-relaxed">2021-11-02 23:15:32 UTC</span>
<h2 class="text-gray-600 leading-1.3 text-3xl font-light">Web server is returning an unknown error</h2>
</header>

<div class="my-8 bg-gradient-gray">
<div class="w-240 lg:w-full mx-auto">
<div class="clearfix md:px-8">

<div id="cf-browser-status" class=" relative w-1/3 md:w-full py-15 md:p-0 md:py-8 md:text-left md:border-solid md:border-0 md:border-b md:border-gray-400 overflow-hidden float-left md:float-none text-center">
<div class="relative mb-10 md:m-0">
<span class="cf-icon-browser block md:hidden h-20 bg-center bg-no-repeat"></span>
<span class="cf-icon-ok w-12 h-12 absolute left-1/2 md:left-auto md:right-0 md:top-0 -ml-6 -bottom-4"></span>
</div>
<span class="md:block w-full truncate">You</span>
<h3 class="md:inline-block mt-3 md:mt-0 text-2xl text-gray-600 font-light leading-1.3">Browser</h3>
<span class="leading-1.3 text-2xl text-green-success">Working</span>
</div>

<div id="cf-cloudflare-status" class=" relative w-1/3 md:w-full py-15 md:p-0 md:py-8 md:text-left md:border-solid md:border-0 md:border-b md:border-gray-400 overflow-hidden float-left md:float-none text-center">
<div class="relative mb-10 md:m-0">
<span class="cf-icon-cloud block md:hidden h-20 bg-center bg-no-repeat"></span>
<span class="cf-icon-ok w-12 h-12 absolute left-1/2 md:left-auto md:right-0 md:top-0 -ml-6 -bottom-4"></span>
</div>
<span class="md:block w-full truncate">São Paulo</span>
<h3 class="md:inline-block mt-3 md:mt-0 text-2xl text-gray-600 font-light leading-1.3">Cloudflare</h3>
<span class="leading-1.3 text-2xl text-green-success">Working</span>
</div>

<div id="cf-host-status" class="cf-error-source relative w-1/3 md:w-full py-15 md:p-0 md:py-8 md:text-left md:border-solid md:border-0 md:border-b md:border-gray-400 overflow-hidden float-left md:float-none text-center">
<div class="relative mb-10 md:m-0">
<span class="cf-icon-server block md:hidden h-20 bg-center bg-no-repeat"></span>
<span class="cf-icon-error w-12 h-12 absolute left-1/2 md:left-auto md:right-0 md:top-0 -ml-6 -bottom-4"></span>
</div>
<span class="md:block w-full truncate">poiema.com.br</span>
<h3 class="md:inline-block mt-3 md:mt-0 text-2xl text-gray-600 font-light leading-1.3">Host</h3>
<span class="leading-1.3 text-2xl text-red-error">Error</span>
</div>

</div>

</div>
</div>

<div class="w-240 lg:w-full mx-auto mb-8 lg:px-8">
<div class="clearfix">
<div class="w-1/2 md:w-full float-left pr-6 md:pb-10 md:pr-0 leading-relaxed">
<h2 class="text-3xl font-normal leading-1.3 mb-4">What happened?</h2>
<p>There is an unknown connection issue between Cloudflare and the origin web server. As a result, the web page can not be displayed.</p>
</div>

<div class="w-1/2 md:w-full float-left leading-relaxed">
<h2 class="text-3xl font-normal leading-1.3 mb-4">What can I do?</h2>
<h3 class="text-15 font-semibold mb-2">If you are a visitor of this website:</h3>
<p class="mb-6">Please try again in a few minutes.</p>

<h3 class="text-15 font-semibold mb-2">If you are the owner of this website:</h3>
<p><span>There is an issue between Cloudflare's cache and your origin web server. Cloudflare monitors for these errors and automatically investigates the cause. To help support the investigation, you can pull the corresponding error log from your web server and submit it our support team. Please include the Ray ID (which is at the bottom of this error page).</span> <a rel="noopener noreferrer" href="https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520">Additional troubleshooting resources</a>.</p>
</div>
</div>

</div>

<div class="cf-error-footer cf-wrapper w-240 lg:w-full py-10 sm:py-4 sm:px-8 mx-auto text-center sm:text-left border-solid border-0 border-t border-gray-300">
<p class="text-13">
<span class="cf-footer-item sm:block sm:mb-1">Cloudflare Ray ID: <strong class="font-semibold">6a8110b9ca3deec2</strong></span>
<span class="cf-footer-separator sm:hidden">•</span>
<span class="cf-footer-item sm:block sm:mb-1"><span>Your IP</span>: 187.110.145.77</span>
<span class="cf-footer-separator sm:hidden">•</span>
<span class="cf-footer-item sm:block sm:mb-1"><span>Performance & security by</span> <a rel="noopener noreferrer" href="https://www.cloudflare.com/5xx-error-landing" id="brand_link" target="_blank">Cloudflare</a></span>

</p>
</div>

</div>
</div>
</body>
</html>

Alguem poderia me ajudar?

#2 · 09/11/2021, 14:29

Citação de Mercado Online Digital em 09/11/2021, 14:29

Citação de RENNAN ABUD SILLOS em 02/11/2021, 20:19

Boa noite,

estou tentando usar o tema Elemix disponivel no elementor pack (https://elements.envato.com/pt-br/elemix-modern-creative-woocommerce-theme-UHQUFV4),

porém ao tentar instalar usando o Envato Elements, como ensinado no video, ele esta dando essse erro:

Sorry there was an unexpected error from API call:

SyntaxError: Unexpected token < in JSON at position 0. <!DOCTYPE html>   


 <html class="no-js" lang="en-US"> 
<head>
<meta http-equiv="refresh" content="0">

<title>poiema.com.br | 520: Web server is returning an unknown error</title>
<meta charset="UTF-8" />
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<meta http-equiv="X-UA-Compatible" content="IE=Edge,chrome=1" />
<meta name="robots" content="noindex, nofollow" />
<meta name="viewport" content="width=device-width,initial-scale=1" />
<link rel="stylesheet" id="cf_styles-css" href="/cdn-cgi/styles/main.css" type="text/css" media="screen,projection" />

</head>
<body>
<div id="cf-wrapper">

<div id="cf-error-details" class="p-0">
<header class="mx-auto pt-10 lg:pt-6 lg:px-8 w-240 lg:w-full mb-8">
<h1 class="inline-block sm:block sm:mb-2 font-light text-60 lg:text-4xl text-black-dark leading-tight mr-2">

<span class="cf-error-type">Error</span>
<span class="cf-error-code">520</span>
</h1>
<span class="inline-block sm:block font-mono text-15 lg:text-sm lg:leading-relaxed">Ray ID: 6a8110b9ca3deec2 •</span>
<span class="inline-block sm:block font-mono text-15 lg:text-sm lg:leading-relaxed">2021-11-02 23:15:32 UTC</span>
<h2 class="text-gray-600 leading-1.3 text-3xl font-light">Web server is returning an unknown error</h2>
</header>

<div class="my-8 bg-gradient-gray">
<div class="w-240 lg:w-full mx-auto">
<div class="clearfix md:px-8">

<div id="cf-browser-status" class=" relative w-1/3 md:w-full py-15 md:p-0 md:py-8 md:text-left md:border-solid md:border-0 md:border-b md:border-gray-400 overflow-hidden float-left md:float-none text-center">
<div class="relative mb-10 md:m-0">
<span class="cf-icon-browser block md:hidden h-20 bg-center bg-no-repeat"></span>
<span class="cf-icon-ok w-12 h-12 absolute left-1/2 md:left-auto md:right-0 md:top-0 -ml-6 -bottom-4"></span>
</div>
<span class="md:block w-full truncate">You</span>
<h3 class="md:inline-block mt-3 md:mt-0 text-2xl text-gray-600 font-light leading-1.3">Browser</h3>
<span class="leading-1.3 text-2xl text-green-success">Working</span>
</div>

<div id="cf-cloudflare-status" class=" relative w-1/3 md:w-full py-15 md:p-0 md:py-8 md:text-left md:border-solid md:border-0 md:border-b md:border-gray-400 overflow-hidden float-left md:float-none text-center">
<div class="relative mb-10 md:m-0">
<span class="cf-icon-cloud block md:hidden h-20 bg-center bg-no-repeat"></span>
<span class="cf-icon-ok w-12 h-12 absolute left-1/2 md:left-auto md:right-0 md:top-0 -ml-6 -bottom-4"></span>
</div>
<span class="md:block w-full truncate">São Paulo</span>
<h3 class="md:inline-block mt-3 md:mt-0 text-2xl text-gray-600 font-light leading-1.3">Cloudflare</h3>
<span class="leading-1.3 text-2xl text-green-success">Working</span>
</div>

<div id="cf-host-status" class="cf-error-source relative w-1/3 md:w-full py-15 md:p-0 md:py-8 md:text-left md:border-solid md:border-0 md:border-b md:border-gray-400 overflow-hidden float-left md:float-none text-center">
<div class="relative mb-10 md:m-0">
<span class="cf-icon-server block md:hidden h-20 bg-center bg-no-repeat"></span>
<span class="cf-icon-error w-12 h-12 absolute left-1/2 md:left-auto md:right-0 md:top-0 -ml-6 -bottom-4"></span>
</div>
<span class="md:block w-full truncate">poiema.com.br</span>
<h3 class="md:inline-block mt-3 md:mt-0 text-2xl text-gray-600 font-light leading-1.3">Host</h3>
<span class="leading-1.3 text-2xl text-red-error">Error</span>
</div>

</div>

</div>
</div>

<div class="w-240 lg:w-full mx-auto mb-8 lg:px-8">
<div class="clearfix">
<div class="w-1/2 md:w-full float-left pr-6 md:pb-10 md:pr-0 leading-relaxed">
<h2 class="text-3xl font-normal leading-1.3 mb-4">What happened?</h2>
<p>There is an unknown connection issue between Cloudflare and the origin web server. As a result, the web page can not be displayed.</p>
</div>

<div class="w-1/2 md:w-full float-left leading-relaxed">
<h2 class="text-3xl font-normal leading-1.3 mb-4">What can I do?</h2>
<h3 class="text-15 font-semibold mb-2">If you are a visitor of this website:</h3>
<p class="mb-6">Please try again in a few minutes.</p>

<h3 class="text-15 font-semibold mb-2">If you are the owner of this website:</h3>
<p><span>There is an issue between Cloudflare's cache and your origin web server. Cloudflare monitors for these errors and automatically investigates the cause. To help support the investigation, you can pull the corresponding error log from your web server and submit it our support team. Please include the Ray ID (which is at the bottom of this error page).</span> <a rel="noopener noreferrer" href="https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520">Additional troubleshooting resources</a>.</p>
</div>
</div>

</div>

<div class="cf-error-footer cf-wrapper w-240 lg:w-full py-10 sm:py-4 sm:px-8 mx-auto text-center sm:text-left border-solid border-0 border-t border-gray-300">
<p class="text-13">
<span class="cf-footer-item sm:block sm:mb-1">Cloudflare Ray ID: <strong class="font-semibold">6a8110b9ca3deec2</strong></span>
<span class="cf-footer-separator sm:hidden">•</span>
<span class="cf-footer-item sm:block sm:mb-1"><span>Your IP</span>: 187.110.145.77</span>
<span class="cf-footer-separator sm:hidden">•</span>
<span class="cf-footer-item sm:block sm:mb-1"><span>Performance & security by</span> <a rel="noopener noreferrer" href="https://www.cloudflare.com/5xx-error-landing" id="brand_link" target="_blank">Cloudflare</a></span>

</p>
</div>

</div>
</div>
</body>
</html>

Alguem poderia me ajudar?

Fala ae RENNAN, tudo bem ?

Esse error pode acontecer por diversos motivos, como falta de memória de upload até problema de própria envato, abre um ticket no suporte que iremos avaliar diretamente no seu site.

Abraços
MOD-ZarK

“Mais uma vez na guerra. Na última boa batalha que jamais conhecerei.
Viver e morrer neste dia, Viver e morrer neste dia...”

Citação de RENNAN ABUD SILLOS em 02/11/2021, 20:19

Boa noite,

estou tentando usar o tema Elemix disponivel no elementor pack (https://elements.envato.com/pt-br/elemix-modern-creative-woocommerce-theme-UHQUFV4),

porém ao tentar instalar usando o Envato Elements, como ensinado no video, ele esta dando essse erro:

Sorry there was an unexpected error from API call:

SyntaxError: Unexpected token < in JSON at position 0. <!DOCTYPE html>   


 <html class="no-js" lang="en-US"> 
<head>
<meta http-equiv="refresh" content="0">

<title>poiema.com.br | 520: Web server is returning an unknown error</title>
<meta charset="UTF-8" />
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<meta http-equiv="X-UA-Compatible" content="IE=Edge,chrome=1" />
<meta name="robots" content="noindex, nofollow" />
<meta name="viewport" content="width=device-width,initial-scale=1" />
<link rel="stylesheet" id="cf_styles-css" href="/cdn-cgi/styles/main.css" type="text/css" media="screen,projection" />

</head>
<body>
<div id="cf-wrapper">

<div id="cf-error-details" class="p-0">
<header class="mx-auto pt-10 lg:pt-6 lg:px-8 w-240 lg:w-full mb-8">
<h1 class="inline-block sm:block sm:mb-2 font-light text-60 lg:text-4xl text-black-dark leading-tight mr-2">

<span class="cf-error-type">Error</span>
<span class="cf-error-code">520</span>
</h1>
<span class="inline-block sm:block font-mono text-15 lg:text-sm lg:leading-relaxed">Ray ID: 6a8110b9ca3deec2 •</span>
<span class="inline-block sm:block font-mono text-15 lg:text-sm lg:leading-relaxed">2021-11-02 23:15:32 UTC</span>
<h2 class="text-gray-600 leading-1.3 text-3xl font-light">Web server is returning an unknown error</h2>
</header>

<div class="my-8 bg-gradient-gray">
<div class="w-240 lg:w-full mx-auto">
<div class="clearfix md:px-8">

<div id="cf-browser-status" class=" relative w-1/3 md:w-full py-15 md:p-0 md:py-8 md:text-left md:border-solid md:border-0 md:border-b md:border-gray-400 overflow-hidden float-left md:float-none text-center">
<div class="relative mb-10 md:m-0">
<span class="cf-icon-browser block md:hidden h-20 bg-center bg-no-repeat"></span>
<span class="cf-icon-ok w-12 h-12 absolute left-1/2 md:left-auto md:right-0 md:top-0 -ml-6 -bottom-4"></span>
</div>
<span class="md:block w-full truncate">You</span>
<h3 class="md:inline-block mt-3 md:mt-0 text-2xl text-gray-600 font-light leading-1.3">Browser</h3>
<span class="leading-1.3 text-2xl text-green-success">Working</span>
</div>

<div id="cf-cloudflare-status" class=" relative w-1/3 md:w-full py-15 md:p-0 md:py-8 md:text-left md:border-solid md:border-0 md:border-b md:border-gray-400 overflow-hidden float-left md:float-none text-center">
<div class="relative mb-10 md:m-0">
<span class="cf-icon-cloud block md:hidden h-20 bg-center bg-no-repeat"></span>
<span class="cf-icon-ok w-12 h-12 absolute left-1/2 md:left-auto md:right-0 md:top-0 -ml-6 -bottom-4"></span>
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<span class="md:block w-full truncate">São Paulo</span>
<h3 class="md:inline-block mt-3 md:mt-0 text-2xl text-gray-600 font-light leading-1.3">Cloudflare</h3>
<span class="leading-1.3 text-2xl text-green-success">Working</span>
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<div id="cf-host-status" class="cf-error-source relative w-1/3 md:w-full py-15 md:p-0 md:py-8 md:text-left md:border-solid md:border-0 md:border-b md:border-gray-400 overflow-hidden float-left md:float-none text-center">
<div class="relative mb-10 md:m-0">
<span class="cf-icon-server block md:hidden h-20 bg-center bg-no-repeat"></span>
<span class="cf-icon-error w-12 h-12 absolute left-1/2 md:left-auto md:right-0 md:top-0 -ml-6 -bottom-4"></span>
</div>
<span class="md:block w-full truncate">poiema.com.br</span>
<h3 class="md:inline-block mt-3 md:mt-0 text-2xl text-gray-600 font-light leading-1.3">Host</h3>
<span class="leading-1.3 text-2xl text-red-error">Error</span>
</div>

</div>

</div>
</div>

<div class="w-240 lg:w-full mx-auto mb-8 lg:px-8">
<div class="clearfix">
<div class="w-1/2 md:w-full float-left pr-6 md:pb-10 md:pr-0 leading-relaxed">
<h2 class="text-3xl font-normal leading-1.3 mb-4">What happened?</h2>
<p>There is an unknown connection issue between Cloudflare and the origin web server. As a result, the web page can not be displayed.</p>
</div>

<div class="w-1/2 md:w-full float-left leading-relaxed">
<h2 class="text-3xl font-normal leading-1.3 mb-4">What can I do?</h2>
<h3 class="text-15 font-semibold mb-2">If you are a visitor of this website:</h3>
<p class="mb-6">Please try again in a few minutes.</p>

<h3 class="text-15 font-semibold mb-2">If you are the owner of this website:</h3>
<p><span>There is an issue between Cloudflare's cache and your origin web server. Cloudflare monitors for these errors and automatically investigates the cause. To help support the investigation, you can pull the corresponding error log from your web server and submit it our support team. Please include the Ray ID (which is at the bottom of this error page).</span> <a rel="noopener noreferrer" href="https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520">Additional troubleshooting resources</a>.</p>
</div>
</div>

</div>

<div class="cf-error-footer cf-wrapper w-240 lg:w-full py-10 sm:py-4 sm:px-8 mx-auto text-center sm:text-left border-solid border-0 border-t border-gray-300">
<p class="text-13">
<span class="cf-footer-item sm:block sm:mb-1">Cloudflare Ray ID: <strong class="font-semibold">6a8110b9ca3deec2</strong></span>
<span class="cf-footer-separator sm:hidden">•</span>
<span class="cf-footer-item sm:block sm:mb-1"><span>Your IP</span>: 187.110.145.77</span>
<span class="cf-footer-separator sm:hidden">•</span>
<span class="cf-footer-item sm:block sm:mb-1"><span>Performance & security by</span> <a rel="noopener noreferrer" href="https://www.cloudflare.com/5xx-error-landing" id="brand_link" target="_blank">Cloudflare</a></span>

</p>
</div>

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Alguem poderia me ajudar?

Fala ae RENNAN, tudo bem ?

Esse error pode acontecer por diversos motivos, como falta de memória de upload até problema de própria envato, abre um ticket no suporte que iremos avaliar diretamente no seu site.

Abraços
MOD-ZarK

bran barada

“Mais uma vez na guerra. Na última boa batalha que jamais conhecerei.
Viver e morrer neste dia, Viver e morrer neste dia...”

#3 · 23/11/2021, 20:20

Citação de MOD - ZarK em 09/11/2021, 14:29

Fala ae RENNAN, tudo bem ?

Esse error pode acontecer por diversos motivos, como falta de memória de upload até problema de própria envato, abre um ticket no suporte que iremos avaliar diretamente no seu site.

Abraços
MOD-ZarK

“Mais uma vez na guerra. Na última boa batalha que jamais conhecerei.
Viver e morrer neste dia, Viver e morrer neste dia...”

Cara muito obrigado, mas na verdade eu que comi bola 🤦‍♂️🤦‍♂️🤦‍♂️ é um tema que eu estava tentando instalar como template...

mas muito obg pela resposta